The Forum Administrator has asked me to explain the apologetics staff's activity in the Ask an Apologist (AAA) forum.
Staff apologists for Catholic Answers will log onto the Catholic Answers Forums (CAF) as time permits
from their other duties, which are considerable
. What this can mean, much to our regret, is that staff apologists may not have much time to devote to answering questions in the AAA forum. There are three means though by which members can get their unanswered questions answered:
When using the AAA forum, here are a few quick ways to increase your chances of getting a question answered:
The AAA Docents: The bulk of questions in the AAA question queue have already been answered at one time or another by the staff apologist. Our AAA Docents help the staff apologists by searching for and posting links to answer questions that have already been answered. This assures that more questions are answered than would otherwise be the case.
The General Forums: Many of our members are fine amateur apologists. A question that goes unanswered by the staff apologists can be reposted in one of the general forums where members may take up the question for discussion.
Catholic Answers' Office: Staff apologists answer one-hundred-percent of the questions that are phoned into our office and left on a staff apologist's voice mail -- which helps to explain some of the duties that take up the apologists' time and prevent them from answering all AAA forum questions. If your question goes unanswered in the AAA forum and if you, for whatever reason, do not wish to ask the question of fellow CAF members, you may contact Catholic Answers directly with your question.
I say this with tongue in cheek, but it reflects one of the primary reasons why questions often go unanswered. The rules were created as a means of expediting the process and when they are not followed it is less likely that your question will be answered. We have answered many questions that reflect a lack of familiarity with the AAA forum's rules, but it takes more time for us to do so, which means that there is less time available to answer as many questions as we would like.
I hope that this will be helpful in explaining the AAA forum and the staff apologists' activity there. Please know that we very much appreciate the confidence that so many place in us by entrusting us with their questions and we are gratified that so many write to let us know that our answers helped them in some way. Thanks, and God bless.