Lost password

Josiah k · #1 Feb 5, '12, 6:49 am

Christian polk was my username but my computer broke and all the information concerning email account`s was hacked etc. Would it be possible for you to send me a new password at my new e mail account which is Christianpolk777@hotmail.co.uk.

Thank`s Christian

Leegal · #2 Feb 5, '12, 8:45 am

Go to the sign in page and to the right of the actual signin is a link for "lost password."

If you still have access to the old e-mail account, the password will be sent to you there, after which you can change the password on the old (hacked) e-mail account and make sure you change the e-mail address on the original CA account to the new one. If you no longer can access that old e-mail, you can't retrieve the password.

You should never post your e-mail address in the forums.

Josiah k · #3 Feb 5, '12, 10:24 am

Quote:

Originally Posted by Leegal

Go to the sign in page and to the right of the actual signin is a link for "lost password."

If you still have access to the old e-mail account, the password will be sent to you there, after which you can change the password on the old (hacked) e-mail account and make sure you change the e-mail address on the original CA account to the new one. If you no longer can access that old e-mail, you can't retrieve the password.

You should never post your e-mail address in the forums.

Thank you Leegal