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  #1  
Old May 24, '12, 2:42 pm
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DeniseNY DeniseNY is offline
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Default Donate online link not working

Trying to make a donation online, but the "Donate online" button is taking me to a blank page.
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  #2  
Old May 24, '12, 3:53 pm
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Tech Admin Tech Admin is offline
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Default Re: Donate online link not working

Quote:
Originally Posted by DeniseNY View Post
Trying to make a donation online, but the "Donate online" button is taking me to a blank page.
Hi DeniseNY,

May I ask which link you clicked on? It is loading fine here; it may be a minor blip with the internet connection.
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  #3  
Old May 24, '12, 4:50 pm
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DeniseNY DeniseNY is offline
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Default Re: Donate online link not working

http://www.catholic.com/donate

I tried clicking the Donate Online button from here.

Thanks!
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  #4  
Old May 24, '12, 6:36 pm
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Tech Admin Tech Admin is offline
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Default Re: Donate online link not working

Quote:
Originally Posted by DeniseNY View Post
http://www.catholic.com/donate

I tried clicking the Donate Online button from here.

Thanks!
Hi DeniseNY,

Occasionally donate.catholic.com might be a little sluggish. Have you been able to donate?

Thank you for your patience. Some upgrades may need to occur.
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  #5  
Old May 25, '12, 6:52 am
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DeniseNY DeniseNY is offline
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Default Re: Donate online link not working

No luck! But I can call the toll free # to make the donation
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  #6  
Old May 30, '12, 9:08 pm
drfye drfye is offline
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Default Re: Donate online link not working

every time i try to donate get the message
" ■One or more fields in the request contains invalid data c:billTo/c:state " is it because I live in Canada? does CAF accept the visa credit card/gift card ?
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  #7  
Old May 30, '12, 11:21 pm
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Default Re: Donate online link not working

Please ensure that you have javascript enabled and let me know if you continue to experience any problems.

Donations from Canada have been coming in so for now while I investigate these reported issues, I'm thinking it may be related to browser compatibility.

Thank you for your patience.
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  #8  
Old May 31, '12, 7:36 pm
drfye drfye is offline
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Default Re: Donate online link not working

Quote:
Originally Posted by Tech Admin View Post
Please ensure that you have javascript enabled and let me know if you continue to experience any problems.

Donations from Canada have been coming in so for now while I investigate these reported issues, I'm thinking it may be related to browser compatibility.

Thank you for your patience.
I tried again but received the same error, maybe I'll just try the toll free number.

is it 888-291-8000 ?
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