Originally Posted by dcingoranelli
I don't think this is a very user-friendly forum. I used your "contact us" feature to send a note last night about why I'm shown as an observing member and what that means and got an automated response this morning. I didn't realize that until I responded to the response and got the same message back. It is not easy to find a way to get some help, unless this staff chat is THE way. Let me know. Thx.
There are a couple forums which allow members, such as you and I, to ask questions similar to yours.
The forum we are in, Staff Chat, might do in a pinch. However, perhaps a better forum would be:
Help! How does CAF work?
An alternative would be to search the forums to see if anyone has already asked a question similar to yours. Here is an older post (the same which Maryjk linked to) which answers your question:
Originally Posted by Tech Admin
Trial members that don't post are relabeled as Observing Member.
Post a few more times and you'll be promoted to New Member.
If you are unfamiliar with the membership "ranks" at CAF, here is a handy guideline
User Titles - New System
Unfortunately, that list doesn't contain "Observing Member," which has prompted questions similar to yours a few times.