From, of all places, the Washington Post:
Aetna CEO Mark Bertolini appeared on CNBC’s “Squawk Box” on Monday to deliver a brutal review of the Affordable Care Act’s launch.
“When you implement a project of this size, the first thing is unit testing, then application testing, and then integrated testing, and then scaleability testing and user testing,” Bertolini said. “That plan is usually a lot longer than some of the application development itself. That’s happening on the fly.”
The hosts were disbelieving. “None of that was done beforehand?” one asked.
“All of it has been on the fly,” Bertolini said.
It becomes more and more obvious over time that this was intended to fail.