They sent all of the members of the boycott who complained by e-mail, the following response on May 2nd:
Thank you for your email regarding the sale of the Holy Eucharist by one
of our community members. We respect and appreciate your comments
regarding this sensitive matter.
As you may know, eBay does not sell items itself. Rather, we are a
global marketplace for sellers and buyers who transact directly with one
another. Each day eBay’s sellers list 5 million items on the site, and
those sellers decide what items they want to list. eBay did not
possess, list or approve the sale of the Eucharist. The buyer and
seller completed the Eucharist transaction on April 11th, before eBay
even became aware of the listing.
As a marketplace, we strive to respect the diverse perspectives of our
sellers. We also work hard to promote an open environment for trade.
That said, eBay has policies in place to remove listings for illegal
items as well as highly offensive listings that promote hate or
We understand that the listing of the Eucharist was highly upsetting to
Catholic members of the eBay community and Catholics globally. Once
this completed sale was brought to our attention, we consulted with a
number of our users, including members of the Catholic Church,
concerning what course we should take in the future should a similar
listing appear on our site. We also consulted with members of other
religions about items that might also be highly sacred and inappropriate
for sale. As a result of this dialogue, we have concluded that sales of
the Eucharist, and similar highly sacred items, are not appropriate on
eBay. We have, therefore, broadened our policies and will remove those
types of listings should they appear on the site in the future.
As always, we welcome and appreciate the assistance of the community in
upholding the rules of our site. Should you see another Eucharist
listed on our site, we encourage you to notify us so we can take
appropriate action. Further, we encourage you to directly communicate
with the seller. Members are often unaware that a particular item is
offensive to others. A respectful e-mail to the seller is often all
that is needed for the seller to voluntarily remove the item. We
believe this modification strikes the appropriate balance between
respect for our community’s values and our goal of providing an open
marketplace offering practically anything on earth.
Again, we sincerely appreciate your concern and thank you for
communicating your views with us. Your input has helped us frame a
policy that will enable us to better serve our diverse community of
users around the world.
Jake on behalf of Bill Cobb
Community Watch Team
eBay Trust & Safety
Whether you’re new to eBay or an experienced buyer and seller, the eBay
Security & Resolution Center can help you protect yourself on eBay and
online. For more information, please click the “Security Center” link at
the bottom of most eBay pages.