What do you think of this situation:
Yesterday I went to a store to buy new work trousers (typical smart trousers for wearing in an office). My previous trousers had a hole in the pocket and the seams were also starting to come apart - they were long past due for replacing, to be honest. So I finally ditched them and looked out my spare trousers. Unfortunately it turned out my “emergency reserves” - which I hadnt used in ages - were far too tight and pretty uncomfortable, (they looked “painted on” as well haha, ridiculous), so new trousers were required.
At the shop, I found my size and noticed there was a special offer on - 2 pairs for £25. “Great” I thought, I will get two pairs then, a man can never have too many pairs of trousers. The trousers had a big, bold sticker on them advertising this deal.
So I take both pairs of breeks to the counter and hand them over. The young man took each pair in turn, took the hanger off, folded them up, scanned them etc and then charged me. However, he only charged me £15 - I did briefly pause and think “shouldnt that be £25?”, but I figured the offer must have changed and they hadnt updated the stickers etc. (I have experienced that before, erroneous labelling in shops, especially during sales / clear-outs etc).
I didnt really think about it to be honest, and just shrugged. £15 is better than £25 right? At the time it did not occur to me that the guy might have made a mistake - after all he had taken each pair of trousers (bearing the very noticeable offer information) in turn and scanned them etc. If there was something wrong, he would have noticed, via either the price display on the till, or the stickers on the trousers themselves, right? Or so I thought.
Well, I didnt think any more about it at the time - I had to go back to work. It was later, in the evening, when I was showing off my new trousers to the wife than I recounted the story and she said check the receipt.
So I got the receipt out and it says “1 item” on it, but I bought two pairs of trousers. So it looks very much like the shop guy has scanned only one pair of trousers. I dont know how he managed that, as he definitely handled both pairs of trousers - removing them from the hanger, folding them, baging them up etc. He might have got distracted or something. There was even a colleague, an older women, with him at the till, who might have noticed an error too.
So it seems I have only paid for one pair of trousers and got the other pair for free (“stolen” even, you might say ).
What should I do then - should I get the receipt and return to the shop to highlight this?
I dont feel “guilty”, as there was no intent or fault on my part, but then I would hate for the shop staff to get into trouble over this. (Though I dont think that would happen, probably they would eventually realise they were missing a pair of trousers, reasons unknown, after a stock check - probably these big stores lose a lot of items).