I know that I’m going to sound a little sweet and sappy here, but here goes anyway.
I love the little flower. Therése of Lisieux. Her book, Story of a Soul helped me in many ways to change how I dealt with people and difficult situations. I was working in a toxic environment as well, with some people getting so angry at each other and sullen that they wouldn’t talk to each other. There was gossip as well. It was very difficult. Like you, I was at my wit’s end to try to “solve” things.
I looked to the Little Flower, and this is how things changed. I saw that all the antagonistic attititudes and anger and gossip was a spiritual battle. So, in the morning, I would go to work much earlier than the “angry” people. I would go to each desk, and ask our Lord to Bless that person. Whatever needs that person had to become forgiving, etc. Each person I would pray for. I would buy a rose, and lay it on the desk of one person. And then a few days later, buy a rose and lay it at another person’s desk. And so on and so forth. No one ever knew who the roses came from. There was more conversation about the roses than about anything else.
But the best part is that God hears prayers, and in many cases, hearts became softer. Not all the time of course, but God knows, it’s been many years and maybe things are better for some of those people.
It was actually fun to pray and to cause positive vibes without having anyone know. It’s like you are God’s secret agent. Don’t forget to put a rose on your own desk!