Ok, that helps me understand where you are coming from. To answer that directly, I am not really interested in "churching" people. It isn't part of my job, even in a Catholic hospital. So what do I do?
When a patient is in pain every person on the staff has a job. The doctor asks "where does it hurt?" and prescribes meds. The nurse asks "does it still hurt?" and dispenses meds. The social worker..well you know that one. The PT and OT ask "do we need to help this person get to a point where they can be mobile in that pain or to lessen the pain?" The chaplain asks "what does it mean for you to be in pain?"
For the most part what the chaplain is interested in , at least in room visits, is meaning questions. "How do you feel about being diagnosed with cancer?" "betrayed". Then I can work with the person on betrayed by who (most likely God in this case) and what that relationship is like for the patient now. Is there a way we can work toward healing it?
We also provide a presence at deaths. Can we help with the grief process? Traumas, can we help deal with the acute crisis the family of the trauma is going through? Staff- can we help them with their anxiety? The list goes on.
I am not interested in what religion people are for the most part. I am interested in what the relationship with their "higher power" (if one) and the world is like for them. It isn't a theological discussion, as much as I would love to have that sometimes, so much as it is a personal one. Even here on this board, where we would mostly identify as Catholic (shout out to Hokomai for being here and not identifying with a religion) there is a diversity of experience. We have common threads between us but how we understand those threads is shaped by the life we live and the expeiences we have had.
It's part spiritual advisor, part psychologist, part counselor, part crisis manager, (and other things) and always being present.