Peapod settles charges over website access for disabled customers


#1

Online grocery retailer Peapod reached a settlement with the US Justice Department yesterday over allegations that its website violated the Americans with Disabilities Act.

“This agreement ensures that people with disabilities will have an equal opportunity to independently and conveniently shop online for groceries,” Vanita Gupta, acting assistant attorney general of the civil rights division, said in a statement. “We applaud Peapod for working cooperatively with the department and for its commitment to customers with disabilities.”


#2

Working in technology, I can tell you that keeping up with these regs are costly and difficult. If you have three different people test your site for usability, you’ll get three different opinions about what what is acceptable and what is a violation. But some sites put a lot of effort into making things work and others do very little.


#3

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